Preventing false advertising
If you receive messages or advertisements from any other impersonating phone case account, please do not click on any links, do not open attachments, and do not reply to the message. Please delete the entire message and block the fake account to prevent future messages from being received.
Please also report any false pages or advertisements as soon as possible.
What should I do if I order from an unofficial website?
I haven’t received the order confirmation yet. Can you help me?
Unfortunately, we will not receive your order. Please contact your bank, credit/debit card company, or payment provider to stop the transaction as soon as possible.
If you are unsure about a website, you can carefully check the URL to confirm that you are visiting our official website. We will not use other accounts to send you emails, so please carefully check if you have accessed the website through advertisements or links.
How can I get my money back?
Please contact your bank, credit card company, or payment provider for further advice.